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Fire & Water - Cleanup & Restoration

House water damage from a pipe break Macon, IL

This water damage happened to a residential home in Macon, IL. The homeowner was pleased with how quickly our staff was on the scene.

Here is what she had to say:

"Joel and Austin from SERVPRO are HIGHLY RECOMMENDED and have EXCEEDED EXPECTATIONS on our water mitigation and build back. Austin took tons of photos to have proof of loss to prove to our insurance adjuster there were covered items the insurance adjuster missed on their brief 1/2 hour walk through, which were indeed covered by insurance. They have been a lifesaver negotiating directly with the insurance adjuster to get items covered for our restoration and build back. Our insurance company has them as a national vendor, so we didn't have the stress of out of pocket $, and they were paid directly. Knowledgeable, responsive, dedicated, reliable, flexible, attention to detail, and tons of contacts to be our one stop shop from Arizona for my deceased parents' home in Illinois."

We are faster to any disaster.