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Water can do damage at anytime. BE PREPARED!

11/2/2020 (Permalink)

Laundry room filled with water. We are here to help with any size disaster.

Water damage can happen at any point for anyone, home or business, resulting in damaged property. These do's are only for clean water and do not’s pertain to sewage water. Sewage water is treated differently since it causes different damage and requires a different cleanup process. With the right tools and pieces of equipment, our professionals can safely dry out your home or business and the contents within it. Here are some things to always keep in mind.

  • To minimize the damage, make sure to shut off the source of water and turn off the electricity. It is essential to remove as much excess water as possible by mopping and soaking up with towels. This is especially important for wood furniture. 
  • To ensure that more damage isn't sustained by the furniture make sure to try and move it, if safe to do so. 
  • Make sure to NOT enter a room with standing water since there could be a risk of electrical shock 
  • Make sure to disconnect all power first. 
  • It is recommended to NOT leave rugs and furniture upholstery wet against one another because the fabrics have the potential to bleed between each other. 
  • It is important to note that you should not be utilizing your household vacuum to try and suck up any water. 

If these tips are followed, then damage can be minimized and you will be better prepared for help to arrive. Remember to stay safe and get excess water cleaned up professionally to minimize the chance of mold growth. Our Team is Ready to help.

Standing Water is a dangerous thing.

11/2/2020 (Permalink)

Water standing on hardwood floor. Any kind of standing water can be dangerous, SERVPRO of Deatur/Forsyth can help make it safe again.

When floodwater intrudes into your home or commercial business it can cause what is called "standing water". This can be a dangerous thing if not respected. Many times, standing water must be dealt with that can sometimes take up to 10 or 11 days to completely disappear unless it is able to be mitigated immediately. There are some precautionary measures to take into consideration when dealing with standing water. SERVPRO of Decatur/Forsyth took some time to compile the ones we felt were the most important.

Standing Water are not natural swimming pools

  • Sewage, debris, and other unpleasant things can be in the standing water leftovers
  • Swimming, wading, or rafting can make you sick
  • Don’t drink the water
  • Water conducts electricity. Underground power lines can give you a dangerous shock

Standing Water vs. Animals:

  • Snakes and other animals may get into your building. Wear work boots and heavy gloves when you clean up
  • Some animals might find your office a cozy place to live
  • If tap water is unsafe to drink, it is unsafe for your pets

If you find yourself dealing with standing water of any kind, SERVPRO of Decatur/Forsyth is here to help make it "Like it never even happened."

Fire Safety Tips

11/2/2020 (Permalink)

Different types of fire extinguishers. Always have a fire extinguisher ready for any disaster that may happen.

SERVPRO of Decatur/Forsyth is always here to help if you have a fire damage. 

Fire Safety Tips:

Check all electrical appliances, cords and outlets monthly.

Carefully read the directions for proper use of space heaters, electrical cords.

Be vigilant in the kitchen. Always keep a close eye on food while cooking. If you leave the kitchen, turn the stove off. Take an oven mitt or spoon to remind yourself of the food left on the stove.

Keep fireplaces kept clean and free of paper, wood or flammable materials that can escape while burning or left unattended.

Always keep matches and lighters out of children’s reach.

Use candles safely by keeping them away from children, pets, furniture and curtains.

Test your smoke alarms monthly and change the batteries twice a year (I.e. Spring & Fall)

Practice fire drills at home and work

Always remember to PASS

Pull the pin at the top to break the temper seal

Aim the extinguisher low, pointing the nozzle at the base of the fire

Squeeze the handle to release the extinguishing agent

Sweep the extinguisher from side to side, continuing to aim at the base of the fire until it appears to be out

Did you know there are 4 types of fire extinguishers?

Water extinguishers

Water extinguishers are filled with regular tap water. The best way to remove heat is to dump water on the fire, however depending on the type of fire, this is not always the best option.

Foam extinguishers

The foam has a blanketing effect that knocks down the flames, smothering and cooling them. Hopefully preventing re-ignition of the flammable vapors by sealing the surface of the solution.

Dry Power extinguishers

Dry power fire extinguishers interrupt the chemical reaction of the fire by coating the fuel with a thin layer of powder, separating the fuel from the surrounding oxygen.

Carbon Dioxide (C02) extinguishers

C02 extinguishers contain carbon dioxide, a non –flammable gas. C02 is heavier than oxygen so these extinguishers work by displacing or taking away oxygen from the surrounding area. C02 is also very cold so it also works by cooling the fuel. C02 is non corrosive and on conductive.

Our SERVPRO team can help you with your fire damage anytime!

11/2/2020 (Permalink)

Black backgorund with flames at the bottom. It says at the top "Are you prepared" Are you prepared?

Steps to Help Make Fire Cleanup in Your Home More Effective

A sudden flare-up in an area like the kitchen is likely to leave surfaces or fixtures such as cabinets, doors, and even the ceiling scorched or caked with soot. You can fix these damages in many ways, including replacing the degraded materials. However, you are more likely to prefer a cost-friendly solution. Fire cleanup offers that solution when done correctly.

What cleanups can achieve
Before choosing a solution such as fire cleanup in your home, it is essential to establish whether it is appropriate. Cleaning can help you deal with blackened or stained surfaces as well as bad odor. It can also restore charred surfaces effectively if the charring is not too deep. However, you cannot restore damages that compromise the structural integrity of a material.

Home-based solutions
For minor incidents, you may be able to do the cleanup on your own. Knowing particular tips can help you achieve the right outcome. To deal with surface discoloration and soot from surfaces such as walls, use warm water and detergent. Cleaning products containing TSP, tri-sodium phosphate are great for reducing smoke odors so you can look for cleaning agents containing that agent. Here is the caveat. SERVPRO techs ALWAYS pre-test detergents and cleaning agents before applying to surfaces. Often, DIY'ers smear and stain and exacerbate the fire and soot damage. Try calling us first.

Using Advanced Cleaning Procedures
While conventional methods can be useful at times, in many cases the damages left are too extensive, thus requiring advanced cleaning methods. Otherwise, you would have to replace or resurface the affected materials.  Dry ice blasting and soda blasting are two great advanced cleaning options our SERVPRO teams use. They rely on air pressure to drive the abrading material over the surface removing thick soot or charring.  Both are also mildly abrasive, so they do not cause additional damages to the surface.

To clean or not to clean?
For surfaces with unique properties such as acoustic tiles or other porous materials, wet cleaning can cause problems, including dissolving the textured surfaces. Our SERVPRO technicians use Peroxide Active cleaning, which helps remove all soils while retaining the properties of the material. Often, inexpensive, porous materials should be removed and discarded.


We use specific tools to combat fire damage. Call the professionals

11/2/2020 (Permalink)

power outlet plug with fire coming out of the plug. This can happen to anyone.

The chill of winter can cause some people to use devices that are designed to warm up their house, but unfortunately, they can sometimes cause fire damage to your property if left unattended. Generally speaking, devices that plug into a wall outlet and use a heating element of any kind should not be left on their own or else they turn into a fire hazard. However, this does not mean you cannot use space heaters or other devices that are similar; it only means that you should use them responsibly and with caution. Sometimes, despite your best efforts, accidents happen and when they do it is reassuring to know that expert help is close by and available to call.

When we receive your call, we make it our priority to arrive at your property promptly so we can remediate the fire damage inside your Nashua home before it causes further loss. Fire damage should never be left for an extended amount of time before remediation occurs. Many people recommend that you wait and consider all of your options before making an impactful decision, however, it is actually the opposite of what should be done when home damage of any kind occurs. Due to the extreme heat during a blaze, in combination with the spread of soot and ash, many objects inside your home can become discolored. The longer it takes for remediation to occur, the worse this discoloration can become.

Here at SERVPRO, our techs bring advanced equipment with them to your home. We use specific tools to combat fire damage, including hydroxyl generations and thermal foggers to handle the malodorous smell that fire causes. Our SERVPRO technicians can then begin to clean up any charred or destroyed objects in your sitting room, such as burned curtains or books. Additionally, SERVPRO can remove the soot left behind by the fire inside of your home with chemical solutions that separate the particles from the surface.

What Is Dry Ice Blasting?

11/2/2020 (Permalink)

A SERVPRO employee dry ice blasting inside a house. We can help you with any of your dry ice blasting needs.

What Is Dry Ice Blasting?

Dry ice blasting is a revolutionary blasting method that uses dry ice pellets (CO2 in solid form) as the blasting material. The process is very environmentally friendly and provides a fast and effective alternative to traditional methods of cleaning industrial production equipment.

Dry Ice Blasting has become the preferred method to remove smoke soot, vaporized synthetic resins and char. Advanced Indoor Air Quality Care uses C02 dry ice blasting can reduce or eliminate the musty burnt smell that results from fire, smoke and water damage.

Dry Ice Blasting Is A Three-Step Process

Kinetic: When dry ice pellets are accelerated in a jet of compressed air and strike a surface at the speed of sound, they crack and loosen the coating of the surface being treated.

Thermal: The low temperature of dry ice pellets (-79oC/-110oF) makes the coating brittle, cracks it and loosens it. This allows dry ice to permeate the coating.

Sublimation: Dry ice penetrates the coating and immediately sublimes (passes directly from solid to vapor state). This results in a 700-fold increase in volume, an explosive effect that lifts the coating off the surface.

The Benefits Of Dry Ice Blasting

A Dry Cleaning Process: Dry ice blasting is a completely dry process because dry ice pellets consist of CO2 and vaporize immediately on contact with the surface to be cleaned.

No Waste Disposal: The system produces no waste products. Only the coating that has been removed remains to be disposed of, and this can usually be swept or vacuumed from the floor.

Environmentally Friendly: Dry ice blasting is completely non-toxic and no hazardous chemicals are used. Costs connected with the disposal of blasting materials and solvents are saved.

No Abrasion: Dry ice blasting is non-abrasive and therefore surfaces are treated very gently. Wear and tear resulting from the use of steel brushes, scrapers and other blasting materials is avoided.

Improved Production Quality: Dry ice blasting often allows for your production equipment to be cleaned while in operation without a need for dismantling or costly downtime.

Call SERVPRO of Decatur/Forsyth for Dry Ice Blasting.

SERVPRO of Decatur/Forsythis locally owned and operated and we are proud to be part of this community. Fire damage can be devastating. You need a caring expert to guide you through this crisis. We’ll treat your property with great care.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. When various materials burn, the soot and residue they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration.

Water damages can happen in any season!

2/17/2020 (Permalink)

A man sitting in the kitchen at the table reading a paper with water pouring down on him. Don't let this be you!

Many people think they don't have to worry about broken pipes in the spring/summer but that really isn't the case. Before leaving for that vacation you might want to turn off your water and drain the pipes just like you would in the winter.

There are many reasons for a broken pipe in the spring/summer. Here are a few:

1. Invasive tree roots.

2. Extended wet/dry spells ( this can make the ground shift and the extra pressure of this movement can cause problems with buried pipes).

3. Rust in Metal Pipes.

4. Wear and old age.

5. Hard Water.

6. Clogs.

7. Substandard repairs.

8. When a pipe burst; if you can, turn off the water supply at the main cut off valve when a pipe breaks.

9. Drain the water by running cold water in the sink and flushing the toilets.

10. Of course call:

SERVPRO of Decatur/Forsyth to help get your property dried out.

We are a 24/7 emergency service provider.

(217) 428-2371

Snow melt can create water issues in your basement.

2/7/2020 (Permalink)

Snow on the grass and some snow that has started to melt in puddles.A grey cat is drinking from the puddles. Be prepared when it warms up after a snow storm.

Wet Basement After a Snow Melt?

After a heavy snow comes water. This is just one of the many certainties we all face. Proper runoff and drainage can help direct water away from your foundation, but water can still sneak by. A sump pump can help push water away from your home. If your drainage or sump pump aren’t in proper working order, then melting snow could turn from flake to pond in your basement.

A wet basement is more than just a headache. Depending on how much water invades the space, it could signal serious damage to the structure of your home. In fact, just an inch of water creeping across the floor can cost you more than $10,000.

Here are a few tips you can employ to make sure your home stays dry during snow melt or spring rains.

1) Check the Gutters and Foundation Drainage.

2) Call a waterproofer!

3) Invest in a Sump Pump with an Alarm.

If your home has a water damage call SERVPRO of Decatur/Forsyth to make it "Like it never even happened."

The best way to keep mold from spreading is to act fast when you know water is present.

1/22/2020 (Permalink)

An office space with chairs and desks. Water is on the carpet. This is a local business that we were happy to help make it "Like it never even happened."

Keep mold from growing by acting fast with these steps!

1. Remove water as quickly as possible

Use a wet/dry vacuum to clean up as much water as soon as possible. These machines are the most effective tools for removing water and can be rented or provided by water and smoke damage remediation companies that specialize in repairing residential flood damage.

2. Use fans to speed up carpet drying process

It can take several days for fans to completely dry a water-damaged area. The good news is that they also help circulate fresh air.

3. Use a dehumidfier to dry out the room

These machines remove excessive moisture, which makes the air feel cooler and limits mold and mildew growth. Any equipment that helps dry out the air and the ground will speed up the drying time for your damaged floors and coverings.

4. Steam clean carpet and flooring

Steam clean all carpets to properly sanitize and deodorize. Typically, water-damaged carpet padding must be replaced.

Replacing just the padding is much less expensive than having to re-carpet your entire home.

5. Sanitize walls and baseboards

Anything touched by storm water should be sanitized. Clean all walls, hard-surface floors and other household surfaces with soap and water.

Sanitize them with a solution of 1.5 cups of chlorine bleach to one gallon of water. Remember to wear rubber gloves during cleanup.

6. Check furniture

Look for water damage and remove furniture from wet flooring.

Water damage can easily be hidden underneath rugs or carpet, so be sure to give your home a thorough inspection if you suspect water damage.

Call SERVPRO of Decatur/Forsyth to help you with any size disaster!

(217)428-2371

Bathroom cleaning hacks!

1/14/2020 (Permalink)

White bathroom with glass shower doors. Keep your bathroom clean with these tips!

How to Clean: Bathroom Hacks without Chemicals

Streaks & Spots on Glass

Between the drops of water that splatter on mirrors to those on your glass shower door, the mineral deposits left by water can be annoying. With just a few spritzes of a natural cleaning solution, these streaks can usually be wiped away with a little elbow grease.

Create your own natural cleaning solution with vinegar and water. Fill your spray bottle with one part vinegar to two parts water to make the best shower cleaner. Shake the bottle to mix the two liquids well. Spray your mirror or glass surface and use a clean cloth or newspaper to wipe from top to bottom. Use firm pressure (like with a squeegee) to push all the liquid down and off the surface! If it squeaks, you’ll know it’s clean!

Porcelain and Grout

Porcelain areas of the bathroom pick up gunk over time, so they almost always need a scrub down. Here are some ideas on how to get your grout, sink, or bathtub cleaner without using anything toxic.

  • Sprinkle the tub, sink, or grout with baking soda, taking care to reach all areas of the tub. Use a spray bottle filled with vinegar to spray over the desired area and let sit for a few moments. Scrub the area clean with a brush and rinse away with water.
  • Sprinkle the area you wish to clean with baking soda and then use a spray bottle of hydrogen peroxide to create a foaming natural scrub instead.
  • Heat a ½ cup of vinegar in the microwave until it’s very warm (not boiling) and pour into a spray bottle. Pour a ½ cup of your favorite natural dish soap into the same spray bottle and shake it lightly to mix well. Spray liberally over the desired area, let sit for a few minutes, then simply wipe away.

As you can see, it takes only a few ingredients to keep your bathroom sparkling clean and smelling fresh. These items are often found around the home and easy to buy in bulk if you want to keep them stocked up at home.