Recent Water Damage Posts

Water can be fun this summer but make sure you use water safety.

5/23/2019 (Permalink)

Water Damage Water can be fun this summer but make sure you use water safety. Stay safe this summer!

Water Safety Tips! Pool Safety

1. Staying close, being alert and watching children in and around the pool

  • Never leave a child unattended in a pool or spa and always watch your child when he or she is in or near water
  • Teach children basic water safety tips
  • Keep children away from pool drains, pipes and other openings to avoid entrapment's
  • Have a telephone close by when you or your family is using a pool or spa
  • If a child is missing, look for him or her in the pool or spa first
  • Share safety instructions with family, friends and neighbors

2.  Learning and practicing water safety skills

  • Learn how to swim and teach your child how to swim
  • Learn to perform CPR on children and adults, and update those skills regularly
  • Understand the basics of life-saving so that you can assist in a pool emergency

3.  Having appropriate equipment for your pool or spa

  • Install a four-foot or taller fence around the pool and spa and use self-closing and self-latching gates; ask your neighbors to do the same at their pools.
  • Install and use a lockable safety cover on your spa.
  • If your house serves as a fourth side of a fence around a pool, install door alarms and always use them. For additional protection, install window guards on windows facing pools or spas.
  • Install pool and gate alarms to alert you when children go near the water
  • Ensure any pool and spa you use has compliant drain covers, and ask your pool service provider if you do not know
  • Maintain pool and spa covers in good working order
  • Consider using a surface wave or underwater alarm

Leave leaky pipes to the professionals

5/7/2019 (Permalink)

Water Damage Leave leaky pipes to the professionals Leaky pipes need to be fixed immediately before it cost you thousands in water damage repairs!

Whether your regular inspection reveals a puddle under a pipe or you get an unpleasant surprise when you reach under your sink, leaks can be a costly nuisance. Leaks usually happen at joints, which is why commercial joint fillers and fitting compounds occupy plenty of shelf space in your local hardware store. These products are a temporary fix, though; a permanent plumbing repair may mean replacing a length of pipe or its fittings.

Although replacing a leaky U-joint under your sink isn’t a complex repair, it is a messy one. You may want to have a professional handle it for you to save the clean-up time. Until the plumber can get to your leak, use a compression clamp and a rubber sheet or leak tape. These temporary repairs keep water from spraying but are easily removed when it’s time for a permanent solution.

Did you know there are different types of water!

5/3/2019 (Permalink)

Water Damage Did you know there are different types of water! We can make water disappear!

Know the Different Types of Water

Believe it or not, there are three types of water. The first type is “clean” water from rain, condensation, leaky pipes, and so on. It’s relatively harmless to clean it up yourself. But if you decide to seek outside help, it costs for basic water damage cleanup (replacements not included). The second type is gray water, slightly dirty water from dishwashers, washing machines, clean toilets, and so on. And it may have some contaminants. But you can clean it up yourself if you remove it carefully and with proper safety gear to protect yourself. Professional water damage cleanup cost rises.

The third type is black water, such as sewage or serious flooding from nearby rivers, etc. This water contains waste, bacteria and other serious contaminants. Black water can cause very serious health problems, and you shouldn’t try to clean it up yourself. It’s time to contact the pros for home water damage repair. Water damage cleanup cost rises.

Helpful tips to know when you have a WATER DAMAGE!

5/1/2019 (Permalink)

Water Damage Helpful tips to know when you have a WATER DAMAGE! Don't wait act fast! Give SERVPRO of Decatur/Forsyth a call!

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and bio-hazard contaminants pose serious risks to occupants.

SERVPRO of Decatur/Forsyth always here to make it "Like it never even happened."

Flood damage at your property?

3/21/2019 (Permalink)

What to do if you have a flood damage at your property

A flood can be one of the most devastating things to happen to your home and life. It can come from heavy rain, a broken pipe, defective appliances, sewage backup, and other unexpected causes. Because flooding is generally kept off your radar until it actually happens, you may find yourself overwhelmed with questions about how to act in the best interest of your safety and belongings. Here are three tips for responding to a home flood.

1. Identify the Damage

Is the source of the water a broken pipe or something more complicated? Is it clean water or contaminated? These kind of questions will help you decide how to proceed. If it's Category 2 or Category 3 contaminated water, it could be hazardous to enter the area without proper protective gear. Do not enter the wet area unless it is clear what kind of damage you have experienced.

2. Turn Off Power

Your next move should be to shut off the main power to your home in order to avoid electrocution in the initial cleanup stages. If this task will have you wading through the flooded area, do not proceed with the list and simply evacuate the home.

3. Call a Professional

Although there are minor things you can do while waiting for emergency restoration services to arrive, it is not wise to take on remediation without the proper training and experience. There are a mountain of risks that could end up worsening the damage if you’re not careful. Even simply waiting too long to begin cleanup poses a danger to your home and health, so it is best to act as soon as the water in your home is detected. Do not attempt to fix a damaged pipe or appliance on your own, either; always consult an expert.
If you experience a flood due to a broken pipe or other water event, it's important to act quickly and safely. Sometimes the safest, smartest thing to do is leave cleanup to the professionals. 

Call SERVPRO of Decatur/Forsyth

(217) 428-2371

Here are some common causes of water damage and how you can spot the warning signs.

3/21/2019 (Permalink)

Water Damage Here are some common causes of water damage and how you can spot the warning signs. Water damage on a ceiling

Flooding is very common in the spring season. While the damage from a flood is pretty apparent, there are many ways water damage can happen to your home when you don’t even realize it.

Here are some common causes of water damage and how you can spot the warning signs.

Weather is a common cause of water damage. Rains (snow and ice during the winter) cause flooding that can get into your home. Ice is an especially insidious cause of water damage because it expands as it freezes, causing cracks that allow more water to enter your home.

Even if it isn’t raining or snowing there is still moisture in the air. Damp air can lead to condensation and water damage to your walls. This is especially true of basements, bathrooms, and other damp areas of your home that don’t get much airflow.

Appliances like your washing machine, garbage disposal, water heater, toilet, and air conditioner can all contribute to water damage if they leak or stop draining properly.

Water from our pipes and plumbing systems can also cause water damage. Leaks and drips can go on for months, or even years, raising your water bill and doing unseen damage to your home.

So if these are all the ways water can sneak into your home, what are the signs of water damage?

Here are a few warning signs that you have a water damage problem in your home.

Standing water – This may sound pretty obvious, but if you notice water pooling in your house you have a water problem that needs to be taken care of immediately.

Bad smells – While water doesn’t normally have much of a smell, the mold and bacteria that grow in damp environments can give off a distinct musty, wet odor. If you smell mold or mildew you might have a water issue.

Stains and spots – Stains on the ceilings or walls can be a sign of water damage. You might have a leaky pipe or roof. Call a professional to determine the cause of the problem and to clean up the damage before it becomes a serious mold problem.

Peeling paint – Paint damaged by water will start to peel, bubble, or flake off.

Uneven surfaces – Water damage can cause floors, ceilings, walls, and other surfaces to warp and feel uneven.

Cracks – Water is always seeking the path of least resistance out of your home. Water can enter through cracks and once water finds it’s way in, the crack will expand allowing even more to get into your home. Make sure you seal all visible cracks on your property.

If you notice your home has water damage call the experts at SERVPRO of Decatur/Forsyth

(217) 428-2371

Here's what to do if your pipes freeze

3/20/2019 (Permalink)

1. Shut off your water and, if necessary, electricity

Go to the home’s main water valve and shut it off immediately. (And don’t wait for a burst pipe to find out where the main water valve is located.) Electricity should also be cut off to the section of the home where the water damage has occurred, Thompson said. If you live in an apartment complex and don’t have control over the building’s water supply, he added, be sure to contact your building manager or landlord.

2. Call a plumber.

Not all plumbing companies have 24-hour service, so it’s a good idea to research and choose one in advance so you’re not scrambling after water floods your house. Plumbing costs vary depending on where the pipes are located and how bad the damage is, Thompson said. You may also need to contact a water damage professional, he said, particularly if carpeting, flooring, walls or ceilings are severely damaged.

3. Call SERVPRO of Decatur/Forsyth

(217)428-2371

Important Files In Water Damage

9/10/2018 (Permalink)

Water Damage Important Files In Water Damage Garage flooded

SERVPRO of Decatur/Forsyth received an emergency call about a flooded top floor that was seeping through the floor into a garage full of files. It was very serious out of the calls we have received. We handle all jobs importantly. Almost everything was affected:  drywall, concrete,tile, files, and expensive equipment.  A nightmare you can imagine if you are a homeowner such as this one. We quickly shifted into gear working to save and restore as much as we possibly could. The customers spoke clearly with what they wanted us to do and our crew did what was wanted and needed. The items and files that were soaked were taken back to the warehouse stored and dried. One satisfied client story after another is SERVPRO of Decatur/Forsyth’s never ending goal!

Important Files In Water Damage

9/10/2018 (Permalink)

Water Damage Important Files In Water Damage Garage flooded

SERVPRO of Decatur/Forsyth received an emergency call about a flooded top floor that was seeping through the floor into a garage full of files. It was very serious out of the calls we have received. We handle all jobs importantly. Almost everything was affected:  drywall, concrete,tile, files, and expensive equipment.  A nightmare you can imagine if you are a homeowner such as this one. We quickly shifted into gear working to save and restore as much as we possibly could. The customers spoke clearly with what they wanted us to do and our crew did what was wanted and needed. The items and files that were soaked were taken back to the warehouse stored and dried. One satisfied client story after another is SERVPRO of Decatur/Forsyth’s never ending goal!

How good is our SERVPRO Team?

3/27/2018 (Permalink)

Water Damage How good is our SERVPRO Team? What an awesome testament to how great our SERVPRO team truly is!

SERVPRO of Decatur/Forsyth received an emergency call about a flooded basement.  It was similar to calls we have received before yet had some unique facets to it as well.  As SERVPRO arrived at the homeowners location we discovered a beautifully well done finished basement that was saturated by water from the steps down.  Almost everything was affected:  drywall, concrete, carpeting, tile, laminate flooring, antique furniture, and a custom made pool table and gorgeous bar.  A nightmare you can imagine if you are a homeowner such as this one.  We quickly shifted into gear working to save and restore as much as we possibly could.  Per Jim and Judi Humphrey in a thank you letter they stated “The speed, efficiency and professionalism of your response to our flooded basement was truly impressive.”  “Everyone was very responsive to our needs and worked hard to mitigate every issue.”  One satisfied client story after another is SERVPRO of Decatur/Forsyth’s never ending goal!

Facts to know!

6/8/2017 (Permalink)

Water Damage Facts to know! SERVPRO of Decatur/Forsyth

Need Emergency Service? Call Us 24/7 – 217-428-2371

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Decatur/Forsyth

SERVPRO of Decatur/Forsyth specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Basement floods in Decatur, IL

5/23/2017 (Permalink)

Water Damage Basement floods in Decatur, IL Estate items in a flooded basement

On Monday, May 1st, Mary and George woke up to find several inches of  water in their basement due to sump pump failure.  By 8:30am, SERVPRO of Decatur/Forsyth was on site. The basement was home to George's train, as well as many sentimental items.

The office sent four staff members to quickly transfer contents to the homeowners garage, "they were organized, careful, and considerate of our belongings."

The flooded basement contained sentimental estate items of Mary's late mother. Mary and George were very concerned that the items that were moved were handled with care.

"Everyone at SERVPRO of Decatur/Forsyth was professional, friendly, and courteous.  Thank you so much for your hard work. I have been recommending SERVPRO of Decatur/Forsyth to everyone who may need your help."

Early Morning Broken Pipe

3/17/2017 (Permalink)

Water Damage Early Morning Broken Pipe SERVPRO of Decatur employee working on clean up.

At 3:30am on March 3rd, Katie Hill woke up in a panic.  After hearing running water, she rushed downstairs to find a broken pipe in her basement ceiling, with water pouring everywhere. Water was soaking the ceiling tiles, the cabinets, and the floor.


She called SERVPRO of Decatur/Forsth's after hours answering service.  A manager from SERVPRO called her back ten minutes later and they were on site within an hour.  Katie Hill said, "I never knew you were on call 24 hours a day, but I'm sure glad I called when I did!"


Within in about 90 minutes SERVPRO of Decatur/Forsyth staff were making great headway on the extraction and clean up. Within four days, SERVPRO of Decatur/Forsyth had Katie's structure and contents dried out.