Recent Water Damage Posts

Any type of leak can cause property damage and create safety and health concerns.

8/14/2019 (Permalink)

Water Damage Any type of leak can cause property damage and create safety and health concerns. When a disaster strikes we are here to help!

Flooding, plumbing leaks and water damage can happen at any time. Internal and external forces can harm valuable items, carpets, furnishings and structural components. Even in a well-maintained building, pipes can break, toilets can overflow and water can seep behind walls and under floors. Waterlines for refrigerators often create concealed leaks that go unnoticed until mold and mildew have accumulated behind the appliance. The same is true for washing machine hoses that have cracked or become clogged. Water damage can also occur after a violent storm, a flood or several days of steady rain. Basements and lower levels are especially prone to this type of damage. 

Water Damage Statistics Any type of leak can cause property damage and create safety and health concerns. It's easy to think that water damage or storm damage won't happen to you, but statistics say otherwise. Water damage is among the most common causes of property insurance claims. One in every 55 homes will have a water-related property damage claim this year. While you cannot stop a storm, you can follow these steps to prevent water damage.

Kitchens and Bathrooms Kitchens and bathrooms are susceptible to water damage due to the amount of plumbing in these areas. Fix leaking or dripping pipes promptly, and be aware of elevated humidity levels that could indicate an underlying plumbing problem. Maintain caulk around showers and bathtubs. Water that passes through gaps can penetrate walls and subfloors. If this sealant has cracked or separated, have it repaired. This is a task that you can probably complete yourself. 

Appliances Inspect waterlines for appliances at least once per year. If hoses are brittle, cracked or crimped, replace them before they fail. Turn off the water supply for all appliances before traveling out of town. Pay special attention to hoses for washing machines, refrigerators and ice makers. Since washing machines have inlet hoses and drains, they are especially prone to leaks. 

Protecting Pipes Protect plumbing from freezing by insulating pipes that travel along exterior walls or through unheated crawlspaces. On cold nights, open cupboard doors, and let faucets drip. Before winter, drain all watering hoses, and turn off valves for exterior faucets. If a pipe does freeze, don't thaw it too quickly. That's how pipes burst. To protect your plumbing, never set the thermostat below 55 degrees. If an emergency does occur, follow these steps. • Turn off the water supply immediately. Call your utility company if necessary. • Use mops and towels to remove as much water as possible. • Turn on fans, dehumidifiers or air conditioners to remove excess moisture. • Use wood blocks or tinfoil to elevate furniture from wet surfaces. • Remove area rugs, table lamps and colored items to prevent staining and to help dry the underlying surface. • Place wet sofa cushions and upholstered items on end for faster drying. • Never use ceiling lights, TVs or appliances in waterlogged areas. • Remove books, magazines and items that may bleed or stain. • Stay out of areas where ceilings are sagging. By taking preventive measures, you can minimize the likelihood of water damage in Edmond Oklahoma affecting your home. You can also lessen the severity of the water damage by following these tips. If you do experience water damage at your home or business, respond quickly, and call a professional to handle the situation.

Sump Pumps can save your basement from a water damage disaster

8/8/2019 (Permalink)

Water Damage Sump Pumps can save your basement from a water damage disaster Don't let this happen to you!

A sump pump is designed to pump water through a discharge pipe and away from your home's foundation. When a sump pump fails, the result is often a flooded basement and expensive water damage. It doesn't take a lot of water to cause major problems. A small amount of standing water on your basement floor can quickly turn into a nasty mold problem.

You don't have to wait until you have a wet basement to address your sump pump problems. It helps to understand common sump pump problems – and then avoid them by making smart sump pump choices.

1. Overwhelmed pump

If your sump pump isn't the right size, it might not be able to handle high volumes of water, which can leave you with a flooded basement. Sometimes a single pump isn't enough.

2. Pump burn-out

A sump pump can burn out because of a faulty float switch or an overworked, underpowered pump. Cheap pumps made with inexpensive materials and components are prone to failure, especially when they’re needed most during extremely wet weather.

3. Power loss/outage

There are several reasons why a pump might lose power. It could be a tripped circuit breaker, unplugged pump or power outage. No matter what the reason, a normal sump pump doesn't function unless there's power.

4. Clogged intake

When the intake becomes clogged, this prevents the pump from extracting water from the sump pit or sump liner.

5. Frozen/clogged discharge line

The discharge pipe is what carries water from your sump pump to outside the home. The pipe can become clogged with dirt, rocks, roots and other debris. In the wintertime, any water in the discharge line can freeze and clog the system.

Back up sump pumps can save you the heartache of a water damage

6/20/2019 (Permalink)

Water Damage Back up sump pumps can save you the heartache of a water damage Sump pump back ups are important!

Summer has sprung which means it is time for heavy rains, flooding, and all the not-so-fun basement water damage that often accompanies the rainy season in much of the Midwest. For those homeowners with full basements or larger crawl spaces, you likely have sump pumps. If you don’t, it might be a good idea to have one or two installed.

There are two types of sump pumps: pedestal and submersible. A submersible sump pump rests in a larger basin, with the motor beneath the water line. A pedestal sump pump is smaller, with the motor above the water line. If you have the room, a submersible is the better choice — but if your basement is prone to flooding, any sump pump type is better than no sump pump.

MAINTENANCE

Like your hot water heater and furnace, you should check your sump pump at least once a year to make sure it is in proper working order. For those living in wetter conditions, a twice-yearly check is best. Look at the pump’s power cord to determine if there is any corrosion and the cord is free from contacting water. The test valve should move easily, and any alarms should work.

Flush the drain pipes. Pour hot water into them and see how fast they empty outside. A slow flow likely means the pipes are getting clogged with debris. Check the sump pump for oil leaks. Test the backup battery by unplugging the sump pump and filling the basin with water. The pump should turn on with a battery reserve. Once the basin is empty, plug the pump in and again fill the basin with water to make sure the pump works with electricity.

CLEANING

You might think all this contact with water would keep your sump pump nice and clean — but you’d be wrong. Sump pumps get dirty and can get moldy. If you are handy, you can clean the sump pump unit. Just make sure to unplug it and disconnect the backup battery and any alarms before removing the pump.

You should remove the entire pump for ease of cleaning and to see it better. To do this, remove the fasteners attaching the discharge pipe. If the pump does not come free easily, use a lubricant to loosen it. Place the pump on a tarp or take it outside. Cleaning the pump will get messy.

Once you have the sump pump out, use a dry sponge or clean rag to wipe away grime. For whatever sticks, try a flathead screwdriver or small paint scraper to loosen it. After the debris is cleared away to the best of your ability, it is time to disinfect. This means disinfecting not only the sump pump, but also the basin and the discharge pipe.

Wipe down the outside of the sump pump, the inside of the basin, and the discharge pipes with bleach or vinegar. If you are working indoors, ventilate the area. Wear a face mask and disposable gloves no matter where you are and what you use as a cleaning agent.

For those with a shop vac, put it to use by sucking out all the gunk and water inside the bottom of the pit. Make sure to empty the vac after use and wipe down the inside with disinfectant. Once everything is clean and dry, reassemble the sump pump and plug it in.

HAVE A BACKUP

Lightning often comes with heavy rains and both can knock out electrical power, so it is important to have a sump pump that works with a backup battery. The last thing you want is to know that your basement or crawl space is getting flooded, and the one thing you bought to help with that is not working because the power went out.

BEWARE OF FLASH FLOODS

6/10/2019 (Permalink)

Water Damage BEWARE OF FLASH FLOODS Don't get caught in flash flooding! Be safe.

11 Facts of flash flooding:

  1. No region is safe from flooding. All 50 states are subject to flash floods.
  2. Flash floods can bring walls of water from 10 to 20 feet high.
  3. A car can be taken away in as little as 2 feet of water.
  4. To stay safe during a flood, go to the highest ground of floor possible. If your skin comes in contact with flood water, make sure to wash it with soap and disinfected water because the contents are unknown.
  5. Flooding is caused by spring thawing (snow and frozen grounds melting in the spring), heavy rains, snow melt runoffs, flash floods, and mudflows.
  6. Floods are the most widespread natural disaster aside from wildfires. 90% of all U.S. natural disasters declared by the President involve some sort of flooding.
  7. In preparation for a flood, it is important to stock up on first aid items, non-perishable foods, 3 gallons of water per person for 3 days, battery operated radio for weather reports, extra batteries, personal hygiene necessities.
  8. Based on Floodsmart, a 2,000 square foot home undergoing 12” of water damage could cost more than $50,000.
  9. Since flood damage is almost never covered by homeowners insurance, flood insurance is important for people living in high-risk flood zones.
  10. To stay safe during a flood, go to the highest ground of floor possible. If your skin comes in contact with flood water, make sure to wash it with soap and disinfected water because the contents are unknown.
  11. Communities particularly at risk are those located in low-lying areas, near water, or downstream from a dam.

SERVPRO of Decatur/Forsyth wants you to be aware and prepared for any natural disaster! We are always here to help!

(217)428-2371

A bad roof can lead to extreme damage to your home.

6/6/2019 (Permalink)

Water Damage A bad roof can lead to extreme damage to your home. A water damage could cost you thousands of dollars.

How to tell if your roof is leaking....

Here are a 17 things to look for »

  1. Water stains or damp spots on your ceiling
  2. Moist drywall or paint around light fixtures or electrical outlets
  3. Damp spots around interior air vents or fireplaces
  4. Interior paint bubbling or peeling during hard rains
  5. Dripping sounds inside your home
  6. Water stains on rafters or on roof sheathing inside your attic
  7. A musty house smell (especially in your attic)
  8. Curling or buckling shingles on your roof
  9. Loose shingles laying in your yard
  10. Loose or exposed nails on your roof
  11. Cracked or damaged flashing around roof vents
  12. Loose flashing or cracked sealants around your chimney
  13. Roof rot with discolored or excessively degraded shingles
  14. Peeling paint or rotten areas under roof eaves
  15. Clogged or loose gutters & downspouts
  16. Debris piles in roof valleys or above chimney
  17. Shingle granules in your gutters

Regular maintence to your roof can save you the heartache from a water damage.

Water can be fun this summer but make sure you use water safety.

5/23/2019 (Permalink)

Water Damage Water can be fun this summer but make sure you use water safety. Stay safe this summer!

Water Safety Tips! Pool Safety

1. Staying close, being alert and watching children in and around the pool

  • Never leave a child unattended in a pool or spa and always watch your child when he or she is in or near water
  • Teach children basic water safety tips
  • Keep children away from pool drains, pipes and other openings to avoid entrapment's
  • Have a telephone close by when you or your family is using a pool or spa
  • If a child is missing, look for him or her in the pool or spa first
  • Share safety instructions with family, friends and neighbors

2.  Learning and practicing water safety skills

  • Learn how to swim and teach your child how to swim
  • Learn to perform CPR on children and adults, and update those skills regularly
  • Understand the basics of life-saving so that you can assist in a pool emergency

3.  Having appropriate equipment for your pool or spa

  • Install a four-foot or taller fence around the pool and spa and use self-closing and self-latching gates; ask your neighbors to do the same at their pools.
  • Install and use a lockable safety cover on your spa.
  • If your house serves as a fourth side of a fence around a pool, install door alarms and always use them. For additional protection, install window guards on windows facing pools or spas.
  • Install pool and gate alarms to alert you when children go near the water
  • Ensure any pool and spa you use has compliant drain covers, and ask your pool service provider if you do not know
  • Maintain pool and spa covers in good working order
  • Consider using a surface wave or underwater alarm

Leave leaky pipes to the professionals

5/7/2019 (Permalink)

Water Damage Leave leaky pipes to the professionals Leaky pipes need to be fixed immediately before it cost you thousands in water damage repairs!

Whether your regular inspection reveals a puddle under a pipe or you get an unpleasant surprise when you reach under your sink, leaks can be a costly nuisance. Leaks usually happen at joints, which is why commercial joint fillers and fitting compounds occupy plenty of shelf space in your local hardware store. These products are a temporary fix, though; a permanent plumbing repair may mean replacing a length of pipe or its fittings.

Although replacing a leaky U-joint under your sink isn’t a complex repair, it is a messy one. You may want to have a professional handle it for you to save the clean-up time. Until the plumber can get to your leak, use a compression clamp and a rubber sheet or leak tape. These temporary repairs keep water from spraying but are easily removed when it’s time for a permanent solution.

Did you know there are different types of water!

5/3/2019 (Permalink)

Water Damage Did you know there are different types of water! We can make water disappear!

Know the Different Types of Water

Believe it or not, there are three types of water. The first type is “clean” water from rain, condensation, leaky pipes, and so on. It’s relatively harmless to clean it up yourself. But if you decide to seek outside help, it costs for basic water damage cleanup (replacements not included). The second type is gray water, slightly dirty water from dishwashers, washing machines, clean toilets, and so on. And it may have some contaminants. But you can clean it up yourself if you remove it carefully and with proper safety gear to protect yourself. Professional water damage cleanup cost rises.

The third type is black water, such as sewage or serious flooding from nearby rivers, etc. This water contains waste, bacteria and other serious contaminants. Black water can cause very serious health problems, and you shouldn’t try to clean it up yourself. It’s time to contact the pros for home water damage repair. Water damage cleanup cost rises.

Helpful tips to know when you have a WATER DAMAGE!

5/1/2019 (Permalink)

Water Damage Helpful tips to know when you have a WATER DAMAGE! Don't wait act fast! Give SERVPRO of Decatur/Forsyth a call!

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and bio-hazard contaminants pose serious risks to occupants.

SERVPRO of Decatur/Forsyth always here to make it "Like it never even happened."

Flood damage at your property?

3/21/2019 (Permalink)

What to do if you have a flood damage at your property

A flood can be one of the most devastating things to happen to your home and life. It can come from heavy rain, a broken pipe, defective appliances, sewage backup, and other unexpected causes. Because flooding is generally kept off your radar until it actually happens, you may find yourself overwhelmed with questions about how to act in the best interest of your safety and belongings. Here are three tips for responding to a home flood.

1. Identify the Damage

Is the source of the water a broken pipe or something more complicated? Is it clean water or contaminated? These kind of questions will help you decide how to proceed. If it's Category 2 or Category 3 contaminated water, it could be hazardous to enter the area without proper protective gear. Do not enter the wet area unless it is clear what kind of damage you have experienced.

2. Turn Off Power

Your next move should be to shut off the main power to your home in order to avoid electrocution in the initial cleanup stages. If this task will have you wading through the flooded area, do not proceed with the list and simply evacuate the home.

3. Call a Professional

Although there are minor things you can do while waiting for emergency restoration services to arrive, it is not wise to take on remediation without the proper training and experience. There are a mountain of risks that could end up worsening the damage if you’re not careful. Even simply waiting too long to begin cleanup poses a danger to your home and health, so it is best to act as soon as the water in your home is detected. Do not attempt to fix a damaged pipe or appliance on your own, either; always consult an expert.
If you experience a flood due to a broken pipe or other water event, it's important to act quickly and safely. Sometimes the safest, smartest thing to do is leave cleanup to the professionals. 

Call SERVPRO of Decatur/Forsyth

(217) 428-2371

Here are some common causes of water damage and how you can spot the warning signs.

3/21/2019 (Permalink)

Water Damage Here are some common causes of water damage and how you can spot the warning signs. Water damage on a ceiling

Flooding is very common in the spring season. While the damage from a flood is pretty apparent, there are many ways water damage can happen to your home when you don’t even realize it.

Here are some common causes of water damage and how you can spot the warning signs.

Weather is a common cause of water damage. Rains (snow and ice during the winter) cause flooding that can get into your home. Ice is an especially insidious cause of water damage because it expands as it freezes, causing cracks that allow more water to enter your home.

Even if it isn’t raining or snowing there is still moisture in the air. Damp air can lead to condensation and water damage to your walls. This is especially true of basements, bathrooms, and other damp areas of your home that don’t get much airflow.

Appliances like your washing machine, garbage disposal, water heater, toilet, and air conditioner can all contribute to water damage if they leak or stop draining properly.

Water from our pipes and plumbing systems can also cause water damage. Leaks and drips can go on for months, or even years, raising your water bill and doing unseen damage to your home.

So if these are all the ways water can sneak into your home, what are the signs of water damage?

Here are a few warning signs that you have a water damage problem in your home.

Standing water – This may sound pretty obvious, but if you notice water pooling in your house you have a water problem that needs to be taken care of immediately.

Bad smells – While water doesn’t normally have much of a smell, the mold and bacteria that grow in damp environments can give off a distinct musty, wet odor. If you smell mold or mildew you might have a water issue.

Stains and spots – Stains on the ceilings or walls can be a sign of water damage. You might have a leaky pipe or roof. Call a professional to determine the cause of the problem and to clean up the damage before it becomes a serious mold problem.

Peeling paint – Paint damaged by water will start to peel, bubble, or flake off.

Uneven surfaces – Water damage can cause floors, ceilings, walls, and other surfaces to warp and feel uneven.

Cracks – Water is always seeking the path of least resistance out of your home. Water can enter through cracks and once water finds it’s way in, the crack will expand allowing even more to get into your home. Make sure you seal all visible cracks on your property.

If you notice your home has water damage call the experts at SERVPRO of Decatur/Forsyth

(217) 428-2371

Here's what to do if your pipes freeze

3/20/2019 (Permalink)

1. Shut off your water and, if necessary, electricity

Go to the home’s main water valve and shut it off immediately. (And don’t wait for a burst pipe to find out where the main water valve is located.) Electricity should also be cut off to the section of the home where the water damage has occurred, Thompson said. If you live in an apartment complex and don’t have control over the building’s water supply, he added, be sure to contact your building manager or landlord.

2. Call a plumber.

Not all plumbing companies have 24-hour service, so it’s a good idea to research and choose one in advance so you’re not scrambling after water floods your house. Plumbing costs vary depending on where the pipes are located and how bad the damage is, Thompson said. You may also need to contact a water damage professional, he said, particularly if carpeting, flooring, walls or ceilings are severely damaged.

3. Call SERVPRO of Decatur/Forsyth

(217)428-2371

Important Files In Water Damage

9/10/2018 (Permalink)

Water Damage Important Files In Water Damage Garage flooded

SERVPRO of Decatur/Forsyth received an emergency call about a flooded top floor that was seeping through the floor into a garage full of files. It was very serious out of the calls we have received. We handle all jobs importantly. Almost everything was affected:  drywall, concrete,tile, files, and expensive equipment.  A nightmare you can imagine if you are a homeowner such as this one. We quickly shifted into gear working to save and restore as much as we possibly could. The customers spoke clearly with what they wanted us to do and our crew did what was wanted and needed. The items and files that were soaked were taken back to the warehouse stored and dried. One satisfied client story after another is SERVPRO of Decatur/Forsyth’s never ending goal!

Important Files In Water Damage

9/10/2018 (Permalink)

Water Damage Important Files In Water Damage Garage flooded

SERVPRO of Decatur/Forsyth received an emergency call about a flooded top floor that was seeping through the floor into a garage full of files. It was very serious out of the calls we have received. We handle all jobs importantly. Almost everything was affected:  drywall, concrete,tile, files, and expensive equipment.  A nightmare you can imagine if you are a homeowner such as this one. We quickly shifted into gear working to save and restore as much as we possibly could. The customers spoke clearly with what they wanted us to do and our crew did what was wanted and needed. The items and files that were soaked were taken back to the warehouse stored and dried. One satisfied client story after another is SERVPRO of Decatur/Forsyth’s never ending goal!

How good is our SERVPRO Team?

3/27/2018 (Permalink)

Water Damage How good is our SERVPRO Team? What an awesome testament to how great our SERVPRO team truly is!

SERVPRO of Decatur/Forsyth received an emergency call about a flooded basement.  It was similar to calls we have received before yet had some unique facets to it as well.  As SERVPRO arrived at the homeowners location we discovered a beautifully well done finished basement that was saturated by water from the steps down.  Almost everything was affected:  drywall, concrete, carpeting, tile, laminate flooring, antique furniture, and a custom made pool table and gorgeous bar.  A nightmare you can imagine if you are a homeowner such as this one.  We quickly shifted into gear working to save and restore as much as we possibly could.  Per Jim and Judi Humphrey in a thank you letter they stated “The speed, efficiency and professionalism of your response to our flooded basement was truly impressive.”  “Everyone was very responsive to our needs and worked hard to mitigate every issue.”  One satisfied client story after another is SERVPRO of Decatur/Forsyth’s never ending goal!

Facts to know!

6/8/2017 (Permalink)

Water Damage Facts to know! SERVPRO of Decatur/Forsyth

Need Emergency Service? Call Us 24/7 – 217-428-2371

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Decatur/Forsyth

SERVPRO of Decatur/Forsyth specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Basement floods in Decatur, IL

5/23/2017 (Permalink)

Water Damage Basement floods in Decatur, IL Estate items in a flooded basement

On Monday, May 1st, Mary and George woke up to find several inches of  water in their basement due to sump pump failure.  By 8:30am, SERVPRO of Decatur/Forsyth was on site. The basement was home to George's train, as well as many sentimental items.

The office sent four staff members to quickly transfer contents to the homeowners garage, "they were organized, careful, and considerate of our belongings."

The flooded basement contained sentimental estate items of Mary's late mother. Mary and George were very concerned that the items that were moved were handled with care.

"Everyone at SERVPRO of Decatur/Forsyth was professional, friendly, and courteous.  Thank you so much for your hard work. I have been recommending SERVPRO of Decatur/Forsyth to everyone who may need your help."

Early Morning Broken Pipe

3/17/2017 (Permalink)

Water Damage Early Morning Broken Pipe SERVPRO of Decatur employee working on clean up.

At 3:30am on March 3rd, Katie Hill woke up in a panic.  After hearing running water, she rushed downstairs to find a broken pipe in her basement ceiling, with water pouring everywhere. Water was soaking the ceiling tiles, the cabinets, and the floor.


She called SERVPRO of Decatur/Forsth's after hours answering service.  A manager from SERVPRO called her back ten minutes later and they were on site within an hour.  Katie Hill said, "I never knew you were on call 24 hours a day, but I'm sure glad I called when I did!"


Within in about 90 minutes SERVPRO of Decatur/Forsyth staff were making great headway on the extraction and clean up. Within four days, SERVPRO of Decatur/Forsyth had Katie's structure and contents dried out.